Sure, here’s a concise FAQ for sourcing a crane motor from SourcifyChina factory:
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Q1: What types of crane motors does SourcifyChina offer?
A: SourcifyChina offers a variety of crane motors, including induction motors, asynchronous motors, and high-torque motors. They cater to different load capacities and operational requirements, ensuring compatibility with various crane models.
Q2: How can I request a quote for a crane motor?
A: To request a quote, visit the SourcifyChina website and fill out the “Request a Quote” form. Provide details like motor specifications, quantity, and delivery timeline. You can also contact their sales team directly via email or phone.
Q3: What information should I provide when placing an order?
A: When placing an order, include the motor type, power rating, voltage, frequency, mounting type, and any special requirements. This helps SourcifyChina recommend the most suitable motor for your needs.
Q4: What are the payment terms?
A: SourcifyChina typically requires a 30% deposit upon order confirmation, with the balance payable before shipment. They accept various payment methods, including T/T (bank transfer), L/C (letter of credit), and PayPal.
Q5: How long does it take to receive the motors after placing an order?
A: Lead times vary based on the motor type and order quantity. Standard motors usually take 2-4 weeks for production, while custom orders may take longer. Shipping time depends on the destination and chosen shipping method.
Q6: Does SourcifyChina provide warranties for their crane motors?
A: Yes, SourcifyChina offers a warranty period of 12 months from the date of shipment. This covers manufacturing defects and workmanship issues. For warranty claims, contact their customer service with the purchase details and issue description.
Q7: Can SourcifyChina assist with installation and maintenance?
A: While SourcifyChina primarily supplies the motors, they can recommend certified installation and maintenance service providers. They also provide detailed manuals and support for proper installation and maintenance.
Q8: How can I track my order?
A: After your order is shipped, SourcifyChina will provide a tracking number and shipping details. You can track the shipment online through the carrier’s website or contact SourcifyChina for updates.
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This FAQ covers essential questions and provides detailed answers while keeping within the 300-word limit.